Me and my wife had to facial area a upkeep issue in the airport, flying from JFK to MIA (AA2299),due to which we needed to change the flight .After explaining The difficulty to your purple jacket AA staff, the flight was transformed, and we had been guaranteed to be seated in the firstclass as we were being designed to on the initial flight (my wife is intensely pregnant).
You should refund by whole fare including the more $20 I paid for what you claimed was going to be far more area.
Irrespective of what occurred on this occasion, we hope you'll continue on to select American Airlines for your personal travel requirements. We are going to work flat out making sure that you get the service you be expecting and should have.
I was on maintain with reservations many occasions for pretty prolonged amounts of time. One AA reservations and 1 agent explained to me it might Value me an additional $189.00 to fly out following morning then said that flights were being booked subsequent working day.
The woman who was assisting me using a wheel chair experienced no knowledge of the DWF airport alone. When she couldn't acquire me on the boarding gate she left me on just how.
in no way ever received such inadequate service and a firm that only doesn’t care about there paying out consumers
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I thought there to get a coverage for overweight people today. I was up versus the window your entire excursion.I compensated for my seat but as it turned out I actually didn’t have 1. Along with the Old Piedmont however traveling contemplating American would do greater, unhappy throughout.
Trying to improve a reservation date for the final 3 days/evenings. Just about every agent We've gotten has either transferred us outside of our call making One more hours hold out or has hung up on our connect with.
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I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where I place my bag from the overhead. It absolutely was an uncomfortable second for me and I frankly did under no circumstances enjoy this flight attendant’s particularly loud and arrogant Angle.